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Akeena Solar’s Privacy Policy

Here at Akeena Solar, Inc. (“Akeena”), we respect your privacy concerns. Therefore, we won’t rent, sell or barter your email address or any other personal information other than as disclosed in this Privacy Policy. Our Privacy Policy explains how we collect and use the personal information (name, email address, etc.) you provide when contacting us or simply visit our website. When you access the Akeena website, you accept the guidelines set out in this Privacy Policy. Please read this policy with care before visiting and browsing our website.

Information We Collect

Akeena gathers personal information from people voluntarily who visit our website with an interest in purchasing or learning more about our products and services. Akeena shares that information internally with its sales staff to contact interested parties. Akeena also collects personal information voluntarily for the purpose of providing important information related to the solar power industry, including but not limited to information you request on solar power systems, in the form of direct emails, newsletters, telephone communications and other similar forms of communication. Akeena may also collect information through surveys, contests and other programs related to improving our ability to provide premium solar products and services to our customers.

Any information you submit to this site, or directly to Akeena separately via mail, fax, telephone or other method, may be used, stored and collected by Akeena to respond to your inquiries and provide energy conservation, solar energy, backup power system, retrofit or other advice to your business or residence. We may provide this information to vendors, contractors, other consultants or businesses so that they can assist with this advice and or implementation work. Since we do not have any control over how these third parties will use your information, please do not provide any information to Akeena, either explicitly (in any written, oral, or computer form) or implicitly (such as in cookies) that you wish to keep private and/or confidential.

How We Use Your Information

Akeena will not rent, sell or barter your email address or any other personal information to third parties or act in a way dissimilar to what is stated in our Privacy Policy. However, as the solar industry expands, Akeena may be subject to a merger, acquisition or comparable business transactions, which could include the sale or combination of Akeena’s assets. In such event, Akeena reserves the right to disclose your personal information to all parties involved in the transaction.

Legal Processes

At times we may be required to disclose your personal information if required to do so by governmental authorities or if we have a good faith belief that such disclosure is reasonably necessary to comply with legal process, respond to claims against Akeena, or to protect Akeena, its employees, its customers and/or the public. This includes, but is not limited to, the exchange of information with other corporate entities or organizations to combat fraud and reduce credit risks.

Kids

Akeena does not intentionally collect personal information from individuals under the age of 13. If you are under the age of 13, please do not provide any personal information on our website. We will not knowingly collect or disclose personal information from children under 13 to third parties regardless of any other provision of this Privacy Policy except to the extent such disclosure is required due to legal processes as described above.

Server and Cookies

The Akeena website server records all activity on Akeena’s website. This record includes IP addresses and/or domain names. Akeena may use this information to improve the performance of its website and the experience of its users.

When you visit our website, we send cookies (small files) to your computer in order to allow our website to identify your browser. Cookies may also be used to track visitor viewing habits. At Akeena, we use cookies to improve the quality of our services. These service improvements may include using this information to provide you with advertising targeted to your specific needs and to enhance your experience on our site.

Choices for Personal Information

When you sign up for a particular service that requires registration, we ask you to provide personal information. We will ask for your consent prior to using any such information in a manner different than the purpose for which it is collected.

If we propose to use your personal information for any purpose other than those described in this Privacy Policy, and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of the personal information for those other purposes. You may decline to submit personal information to any of our services, in which case Akeena may not be able to provide you those services.

Updating Personal Information

Please notify us of changes to any of your personal information so that we can better provide you with services and information. Any such updates should be sent via email to Akeenasolarinfo@akeena.com.

You may unsubscribe at any time from our email list by sending an email to Akeenasolarinfo@akeena.com or using the unsubscribe link when you receive a newsletter or mailing from us.

Privacy Questions and Policy Updates

If you have questions or concerns about Akeena’s Privacy Policy, feel free to contact our Marketing Director at Akeenasolarinfo@akeena.com. Please note that this Privacy Policy may change from time to time. We will post all such changes on this page at the time that they occur. Since you accept the Privacy Policy by navigating our website, we encourage frequent visitation of this page by all users.